How to Cancel or Modify Your Pre-Order on IM Shop

If you need to cancel or modify a pre-order on IM Shop, this guide will walk you through the steps to manage your pre-orders easily and efficiently. Acting promptly can help avoid complications before the game's release, ensuring your order preferences are updated successfully.

Accessing Your Pre-Orders

Start by logging into your IM Shop account. Once logged in, navigate to the "Pre-orders" section found under your order history. This area displays all your active pre-orders and their current status.

Cancelling Your Pre-Order

You can cancel your pre-order if it is still within the cancellation window, which is typically before the official release date of the game. To cancel:

1. Select the pre-order you wish to cancel in the "Pre-orders" section.
2. Click on the "Cancel Pre-order" option available next to your order details.
3. Confirm your cancellation when prompted to finalize the process.

Modifying Your Pre-Order

If you want to change your pre-order, such as updating the quantity or switching editions, follow these steps while your order is still within the modification window:

1. Go to your "Pre-orders" section and select the desired pre-order.
2. Choose "Modify Order" if the option is available.
3. Update your order details as needed and save changes.

If the Cancellation or Modification Window Has Passed

If you no longer see options to cancel or modify your pre-order because the window has closed, please contact IM Shop customer support immediately with your order information. Our support team will assist you as best as possible with your request, though modifications may be limited after certain stages.

Tips for a Smooth Pre-Order Experience

• Always check the release date and cancellation deadlines at the time of pre-order.
• Act promptly if you wish to make changes to avoid complications.
• Keep your account contact details up to date to receive important order notifications.

Need Further Assistance?

For any questions or issues related to pre-orders on IM Shop, do not hesitate to reach out to our customer support team. We are here to help ensure your gaming experience starts on the right foot.